Willora Tutoring is an online tutoring service based in Glasgow, Scotland, providing Chemistry and Mathematics tuition to students at National 5, Higher, and Advanced Higher level. We are the data controller for the personal information collected through this website.
You can contact us at:
This policy explains what personal data we collect, why we collect it, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
When you submit an enquiry or request a free consultation through our website, we collect:
When you book a tutoring session, we collect the information required to arrange and manage that booking. This is handled through TutorBird, our session management platform, which may collect additional details such as student name, year group, and scheduling preferences on our behalf.
If our schedule is full and you join our waitlist, we collect your name, email address, preferred subject and level, and any notes you provide about your needs.
All tutoring sessions are delivered via Microsoft Teams. Microsoft may process your name and email address as part of this service. Please refer to Microsoft's privacy policy for details of how they handle this data.
This website does not use analytics tracking software or advertising cookies. We do not collect information about how you browse the site. Google Fonts are loaded from Google's servers to display our chosen typography, which may involve your IP address being transmitted to Google.
We use your personal data only for the purposes for which it was collected:
We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties for their own commercial use.
Under UK GDPR, we process your personal data on the following legal bases:
Many of our students are under the age of 18. Where a student is a minor, we ask that enquiries and bookings are made by a parent or guardian, who provides consent on the student's behalf.
We collect only the minimum information necessary to deliver our tutoring service and do not share student data with any third party except where required to do so by law.
All Willora tutors hold current PVG (Protecting Vulnerable Groups) scheme membership.
We use a small number of trusted third-party services to operate our business. Each acts as a data processor on our behalf and is contractually required to handle your data securely and in accordance with UK GDPR:
We do not use advertising networks, social media tracking pixels, or analytics platforms on this website.
We review our data periodically and delete information that is no longer needed.
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us at hello@willoratutoring.co.uk. We will respond within 30 days.
If you have a concern about how we handle your personal data, please contact us in the first instance and we will do our best to resolve it.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:
We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review it periodically.
If you have any questions about this policy, please get in touch at hello@willoratutoring.co.uk.